ParentSquare

Parents are automatically registered to receive email and voice call (alert) notifications when they enroll their student. Your contact information is based on what you have on file in PowerSchool (our student information system).

In ParentSquare, you can choose how you prefer to receive notifications (via e-mail, text, voice call, and/or posts from the ParentSquare mobile app and ParentSquare portal), AND when you receive those notifications. These choices are available once you activate your account in ParentSquare. (If your ParentSquare account is not activated, you will still receive email and voice alert notifications.) 

Are you getting to many notifications?  Change Your Settings

You can customize your notifications based on type and delivery method.

• The Instant setting will send notifications in real-time.
• The Digest setting will send notifications for the day in one single digest at the end of the day (recommended.) 

Posts sent as immediate, as well as direct Messages and Alerts, will still be delivered instantly. 

FROM BROWSER

• From Home, click your name in the top-right corner and select My Account.
• Select Notification Settings on the left.
• Choose your preferred Notification Settings for General Announcements & Messages (Off, Instant or Digest) and School Alerts (On or Off). 

FROM MOBILE APP

• From Home, tap the Menu (triple bars) on the top left.
• Select Account.
• Select Notifications.
• Use the toggle to turn on or off notifications by email, text and app.
• Select Instant or Digest for each mode.

District 7 will send you an invitation email or text to join ParentSquare, and you’ll click a link to activate your account.  If you are a parent and the school’s database (SIS) contains your contact details, you can use your email or phone number to set up your account without the invitation.

1. Find the email from your school and click to get started, or:
2. Go to parentsquare.com/signin (or install the ParentSquare app) and follow the prompts to sign up.
3. Use Google single sign-on, your email, or your phone number to set up your account. Your email/phone number must match contact details in the school’s database for this to work!
4. If your contact details aren’t recognized, contact your school administrator to get them added. After they update your information in their database, the new contact details will appear in ParentSquare after the next daily sync, and you will be able to create an account.

Note: After you are added to ParentSquare by your school, you will receive school communications even if you have not registered your account. However, you will need to register your account in order to participate in two-way communications and to access any confidential student-specific documents or forms.

If your initial invitation link is expired, you can still go to the ParentSquare sign-in page and go to Register. Enter the email address or mobile phone number associated with your student's registration records.

Is your phone number wrong? Do you want to change your primary email? Is your name misspelled? Do you see information for a student who’s not yours?

Contact details in ParentSquare are managed by your students' school and is synchronized from our PowerSchool records. Once the school updates their official records, changes will automatically be reflected on your account in ParentSquare.

Do you want to have messages translated to another language? Are your messages showing up in the wrong language?

• If you are using the web browser: On your home page, click your name and select “My Account.” Then, select “Language Settings.”
• If you are using the mobile app: From your home screen, click the triple bar in the top left corner. Click on “Account,” then “Preferences,” then “Language.”
• Select your preferred language and save.

No, if you prefer, you can navigate to ParentSquare from a computer and do all of the same ParentSquare activities.

Here is some help for two common login problems:

• Your login no longer works and you cannot reset your password.
• You are trying to register but can’t – your email or phone number isn’t recognized.

Probably your contact details are not showing in PowerSchool. ParentSquare synchronizes with PowerSchool, containing details provided by families (on forms, during enrollment, etc.). ParentSquare accounts sync with school data to make sure only actual parents and guardians are registered and student privacy is maintained.

This can happen at the beginning of the school year or if your student changes schools. Schools update their student data every year – sometimes existing parents will be affected, and sometimes it will take a while before new parents are added.

1. Ask the school’s database administrator for help! Confirm that you are in the school’s database and that your contact details match your ParentSquare account.
2. If the teacher or staff don’t know what to do, ask them to find the right person who can help you at the school or district. Every district has someone who looks after the student information system and manages ParentSquare for the organization! There will be someone who can look up your records and correct the information.
3. Once the school updates your contact details, in most cases we automatically synchronize once per day, so the change should be reflected within 24 hours or the next working day.
4. If you still have problems, the next step would for the school administrator to raise a ticket with our helpdesk with the background and as much details as possible!

Please go to parentsquare.com and on the login page click "Forgot Password." Put in your email or phone number and you will be sent a link to reset your password. 

To find answers on your own, you can also go to our help articles after logging in.

Click here to go directly to the help articles for parents and students.